Welcome to CATS HelpDesk.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests.

Login to Check Ticket Status

Use the email address which you used to send in your request and the number which was assigned to your ticket. All fields are required.

Submit New Ticket

Submit a new support request. Provide as much detail as possible so we can best assist you.


To update a previously submitted request, use the "Check Ticket Status" form on the left.